Serena Kim Boi Resort - Hoa Binh, Hoa Binh ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Khai Doi Village, Sao Bay Town, Kim Boi Dist, Hoa Binh, Vietnam

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Deluxe Twin Room

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Deluxe King Room

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Hoa Binh 22.9 mi

Airports

Noi Bai International (HAN) 63.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Onsen Experience

During my stay, I had the pleasure of enjoying the onsen bath, which was incredibly relaxing. The hot spring water really helped me unwind after a long drive. It's set in a beautiful area, making it a perfect spot to decompress. I would definitely recommend this to anyone looking to pamper themselves.

Katherine90. USA, 2024-03-15Read full review on

Spacious and Comfortable

The room I stayed in was surprisingly spacious, featuring both a bedroom and a living area. One highlight was the large bathroom with a wooden tub filled with hot spring water, giving it a special touch. It felt luxurious and was a great addition to my experience.

Michael87. UK, 2024-04-28Read full review on

Delicious Breakfast Buffet

The breakfast buffet at the resort was well-stocked with a variety of delicious options. I found something for every taste, from fresh fruits to hearty dishes. It was a good way to start my day and fueled me for my activities ahead.

Victor_S. Canada, 2024-05-10Read full review on

Family-Friendly Outdoor Pool

The outdoor pool area was fantastic! My family spent hours enjoying the sun and swimming, and the views of the surrounding landscape were amazing. It was a lovely space for families to relax and bond together.

Eileen94. Australia, 2024-06-02Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Water sports
Cycling
Tennis court
Fishing

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Dinner

Business

Meeting/ Banquet facilities

Children

Children's play area
Kids club

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Khai Doi Village, Sao Bay Town, Kim Boi Dist, Hoa Binh, Vietnam

Map view

Khai Doi Village, Sao Bay Town, Kim Boi Dist, Hoa Binh, Vietnam

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

Great outdoor onsen baths

Spacious room

Unpleasant room smell

Food freshness lacking

6.0/10

Guest rating

Rooms

6.2

Location

6.4

Service

5.0

Dining

5.2

Karen

United States of America, February 2025

6.2/10

My stay at the resort had its ups and downs. The large room was a real plus, even if the bathroom felt a bit outdated. The outdoor onsen baths were fantastic, and the beautiful gardens added to the ambiance. However, the dining experience wasn't great, as the food lacked freshness and variety. Also, the distance between my room and the restaurant was inconvenient.

Rooms

7.0

The room was quite large and clean, which was a joy for my family, but the smell was not pleasant.

Service

5.0

I didn’t receive a response to my feedback, which was disappointing. The service could improve in that area.

Location

6.0

The resort's layout meant walking quite a distance to access the restaurant, which was a hassle.

Dining

5.0

The morning buffet had a decent selection, but the food wasn't very fresh and the atmosphere was quite noisy.

Facilities

8.0

The outdoor onsen baths were wonderful and the surrounding gardens were beautiful, adding a relaxing vibe.

Joseph

United States of America, December 2024

6.2/10

I had a mixed experience at the resort. The outdoor onsen bath was a highlight, but the room left much to be desired due to its age and cleanliness. While the hot spring water was enjoyable and the grounds were beautiful, the service and food quality did not meet expectations. Overall, it was a pleasant stay, but there are definitely areas for improvement.

Rooms

6.0

The room was quite spacious, with plenty of room for my little boy to ride his bicycle. However, the smell was unpleasant, and I found the overall cleanliness lacking.

Service

5.0

Service was a bit lacking; I received no response to my feedback, and getting transportation to the restaurant was often a wait.

Location

7.0

The resort's location is nice and green, but the distance from the rooms to the restaurant was inconvenient since I had to walk quite a bit.

Dining

5.0

The breakfast buffet had plenty of options, but the food wasn’t the freshest and the atmosphere was noisy, which detracted from the experience.

Facilities

8.0

The outdoor onsen baths were lovely and a definite plus for the resort. The pools were also nice, providing a good place to relax.

Daniel

United States of America, November 2024

6.4/10

I had a mixed experience at the resort. The facilities were fantastic with incredible pools and spacious rooms, but there were issues with cleanliness and the dining experience fell short. Overall, it was a relaxing getaway, but some aspects need improvement.

Rooms

7.0

The room I stayed in was very spacious, which I loved. My little boy could even ride his bicycle inside! However, it had a strange smell that wasn't pleasant. It was generally clean and comfortable, though.

Service

5.0

Service was lacking in responsiveness; I didn't get feedback on my concerns. It's something they definitely need to work on.

Location

6.0

The location is beautiful with lots of greenery, but getting to the restaurant was a hassle since the rooms are quite far away.

Dining

5.0

The breakfast buffet was decent with several options, but the food wasn't as fresh as I hoped, and it was a bit noisy during the meal.

Facilities

9.0

The facilities, especially the pools, were a major highlight of my stay. The outdoor onsen baths were great, and the grounds were lovely for walks.

Carl

United States of America, October 2024

6.4/10

I had a mixed experience at the resort. The outdoor onsen bath is fantastic, and the spacious room was quite enjoyable. However, the dining experience could use some improvements, especially in terms of food freshness, and the room itself had a noticeable odor. Overall, the resort's beautiful grounds and hot spring amenities were highlights, but some aspects left me feeling dissatisfied.

Rooms

6.0

The room was spacious, but it had an unpleasant smell. The wooden bathtub looked old and wasn't very clean.

Service

5.0

I felt that there was a lack of communication regarding my feedback, which was disappointing.

Location

7.0

The resort was quite spread out; getting to the restaurant involved a long wait for transportation or walking, which was inconvenient at times.

Dining

6.0

The breakfast buffet had a good variety, but the food wasn't fresh and it was quite noisy.

Facilities

8.0

The outdoor onsen baths and the surrounding greenery were lovely and a major plus for relaxation.

Great outdoor onsen baths

Unpleasant room smell

Dennis

United States of America, October 2024

5.6/10

The resort has beautiful, spacious grounds with great outdoor onsen baths, making for a relaxing stay. However, the room I stayed in was quite dated and had some cleanliness issues, which was disappointing. The dining experience had a lot of options, but the food quality could be better. Also, the distance from the restaurant to the rooms was inconvenient.

Rooms

5.0

The room was spacious, but it felt old and had a musty smell.

Service

5.0

I didn't receive a response to my feedback, which was frustrating.

Location

6.0

The resort was spread out, and getting to the restaurant took longer than expected.

Dining

5.0

The breakfast buffet had a lot of dishes, but the quality and freshness of the food were lacking.